All of us have had workdays that start or end with unexpected events. There are a myriad of things that can make you late for work, or force you to leave early.
That traffic jam you’re stuck in on the way to work with no way around it, so you’re forced to sit impatiently, drumming your fingers on the steering wheel. During winter months your commute might be unpredictably affected severe weather. Then there’s the off chance, God forbid, you’re involved in an accident. Flat tire? I’ve had them. Perhaps one of the kids has hurt themselves and has to be taken to the ER. Maybe even you’ve had a veterinary emergency as I have. You just can’t help it. Your kid gets sick at school and has to be sent home. A family member is rushed to the hospital. Someone in your family is close to death or dies. There are many things that we have absolutely no control over.
For 6 months I worked for Garden Ridge as a Front End Manager. In all my 40+ years of working I had NEVER worked for a company that had an attendance policy as unbending, inhumane and intolerant.
Put simply: There was absolutely no excuse to arrive late for work or to leave early.
None.
Garden Ridge had a demerit system for being late or leaving early. If you got 7 points in a year you were out the door.
The following events happened while I worked there:
I had a vet emergency with one of my older cats. She was falling over while trying to walk. I tried calling the store: no answer. Attempted to call my supervisors, again no answer. I had to take the cat to the vet as I feared she’d had a stroke. Off I went and made sure I left the vet’s with a documented receipt showing where I was. I dropped her off at home and went directly to work.
Even though I had the printed page showing Chloe’s treatments and a credit card receipt to prove where I was, I was still written up for being late. I wasn’t given the chance to make up the 2 hours, either.
Another employee thought she may be having a heart attack while at work. 911 was called. The ambulance took her to the hospital.
She was written up for “leaving early.”
An employee who was injured on the job by a shelving support beam dropped on his head was driven to the hospital by one of the managers. He was x-rayed and it was determined that he had a mild concussion. After being told to go home by the hospital staff – and put on medical leave pending reexamination by a physician – he too, was written up for leaving early.
Another woman’s daughter went into premature labor. She was not allowed to leave early and written up when she did.
My favorite aunt was finally succumbing to cancer after a 5-year battle. Her body was shutting down. She was dying. This woman who had been like a mother to me was given 1-2 days at most. I knew I had to make the trip to California.
Our district manager happened to be in the store that week. First, I’d gone to my store manager, Aaron, who was familiar with my aunt’s story. I asked if I could leave an hour early the next day to fly to California. He said it would be fine with him, but since Bruce was in the store I had to ask him.
Bruce told me no. “If I do it for you, I have to do it for everybody,” he stated. I reiterated the situation again – that there wasn’t much time. He refused again. “Oh, sorry about your aunt.” he said as I walked away.
I returned to Aaron. I was crying. I said, “Bruce said no. I’m not coming in tomorrow. I’m getting on a flight to California.”
A few hours after I’d arrived at my aunt’s home she died. I’d made it just in time to say good-bye.
I was out west 3 days. On my way home in a layover in Atlanta I checked my cell phone messages. One was from Bruce which said, “If you still want your job, you’d better be at the store at 7 tomorrow.”
I got in at about 11 that night and had an hour and a half drive to get home. I got no sleep and was at work to open the store the following morning.
During the day I was called into Aaron’s office. No surprise here. I knew I’d get written up for not showing up on Friday.
First he told me that, yes, I had been written up for not showing up on Friday. Then he said that I would be paid 3 days of bereavement pay -but- that I would be written up for those 3 days because I didn’t give them 2 weeks notice!
HOW could I have possibly given them 2 weeks notice that my aunt was going to die? What kind of twisted logic is that?
I suspect that part of this policy was to prevent employees from ever getting to the 6 month point where they’d be eligible for benefits. Those who were chronically late because they overslept were the first to go. People such as myself who had legitimate reasons soon realized what a heartless company this was.
In 6 months I’d accumulated 5 out of 7 points, all for events I could not control.
That was the final straw! I decided that I was going to look for another job. I found one, albeit part-time, and quit a few weeks later.
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